Joshuami » broken http://joshuami.com The curious musings of Joshua Mitchell Thu, 03 Nov 2011 05:07:38 +0000 en hourly 1 http://wordpress.org/?v=3.2.1 UplinkEarth is possibly the worst host ever… that’s saying a lot http://joshuami.com/2008/07/08/uplinkearth-is-possibly-the-worst-host-ever-thats-saying-a-lot/ http://joshuami.com/2008/07/08/uplinkearth-is-possibly-the-worst-host-ever-thats-saying-a-lot/#comments Wed, 09 Jul 2008 05:32:38 +0000 Joshua http://mobilehippie.com/?p=109 UplinkEarth managed to make an enemy out of me today. I don’t use them for my personal blog or any new sites. Frankly, I’m not using Coldfusion much anymore and I don’t particularly care for Windows servers. I rely on Dreamhost and Media Temple for my hosting needs these days. (Yeah, I know that Dreamhost decided to charge me for 2009 a year in advance a couple of months ago, but they fixed the issue and my site was never down—just my available balance on my credit card.)

Hey UplinkEarth, I know it can be hard work to provide good support for a cheap price, but what the heck! Today, I was treated to the following issues:

  • The database does not reflect the data that was present as recently as last week. All event data is gone for the moment.
  • The files seem to be at least a month old—I had recently updated a couple of files with new code, so I know what they should have looked like.
  • Several files were not restored to their proper directory outside of the webroot (www). My site relied on that data as it was written in Coldfusion and used an application.cfm file, components, custom tags and a bit of magic to serve up a pretty decent custom app.
  • Also the “shared” folder is no longer mapped to the shared SSL cert that was related to the authentication scripts on the site.
I have never had such a crappy experience with a host. Heck, they’ve had their servers hacked three times in the last year. I’ve had javascript redirects take over the site in question several times.
So why did I stick around long enough that they really screwed up? It wasn’t my choice. The small organization that is currently using the site in question wasn’t ready to pay for a transition to a new platform and the coding costs that would entail. (They only pay about $300 per year for Coldfusion hosting and a shared certificate, so they weren’t keen on changing… I bet that changes now.)
So for all of you looking for a good host. Avoid UplinkEarth for the moment. Maybe they’ll straighten out, but until they do, even they seem to realize that selling more service is a bad idea—their site won’t let you buy anything at the moment.
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